Privacy Policy

When you place an order or contact us, we collect the following personal information:

Information you provide:

• Full name and email address
• The public username or URL of the social media profile being promoted
• Your message content when using the contact form

Automatically collected:

• IP address and browser/device type
• Pages visited and time spent on the site
• Referral source (how you found us)

We do not collect or store payment card details. All payments are processed by secure third-party payment gateways.

We use the information we collect solely for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your order status
• Providing customer support
• Sending important service updates and security alerts
• Improving our platform through anonymized analytics
• Complying with legal obligations

We will never use your data for unsolicited marketing without your explicit consent.

BoostSocialMedia does not sell, trade, or rent your personal data to third parties. We may share your data in limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., email delivery, hosting, analytics). These providers are contractually bound to keep your data confidential.
• Legal Compliance: We may disclose data if required to do so by law, regulation, or a valid government request.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred as a business asset, subject to equivalent privacy protections.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for the website to function correctly (e.g., session management).
• Analytics Cookies: Help us understand how visitors use the site so we can improve it (e.g., Google Analytics — data is anonymized).

You can control cookie settings through your browser preferences at any time. Disabling certain cookies may affect website functionality.

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected. Specifically:

• Order records are retained for up to 3 years for accounting and legal compliance.
• Customer support communications are kept for 1 year.
• Analytics data is anonymized and retained indefinitely.

After the retention period, your data is securely deleted or anonymized.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data (the "right to be forgotten").
• Restriction: Request that we restrict processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to data processing for direct marketing purposes.

To exercise any of these rights, please email [email protected]. We will respond within 30 days.

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include HTTPS encryption for all data in transit, secure database storage, limited staff access on a need-to-know basis, and regular security audits. Despite these measures, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your account.

BoostSocialMedia services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will take immediate steps to delete that information. If you believe a child has provided us with personal data, please contact us immediately at [email protected].

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify registered users of significant changes via email and update the "Last updated" date at the top of this page. We encourage you to review this page regularly. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

For any privacy-related questions, requests, or concerns, please contact our Data Protection Officer:

Email: [email protected]
Address: BoostSocialMedia Ltd, 123 Marketing Ave, Suite 400, New York, NY 10001, USA

We aim to respond to all privacy inquiries within 5 business days.